Greiner Bio-One Launches G.O.L.D. Program to Train Healthcare Personnel Virtually on Safety Products During COVID-19 Pandemic
A customer can choose to visually engage using Skype, Teams, Zoom, Hangouts, FaceTime or any other means available to them. The customer will have already received a G.O.L.D. box containing sample product and a practice pad to ensure that their training is a ‘hands on’ experience. The Product Specialist is then able to demonstrate how to properly use the device, answer any questions, and view the customer as they practice with the new product.
The Product Specialist Team has also filmed training videos for VACUETTE® Safety Blood Collection Sets, QUICKSHIELD Safety Tube Holders and MiniCollect® Capillary Blood Collection System as well as Lancelino Safety Lancets to provide additional support at any time that it may be necessary.
Diane Ban, Manager of the Product Specialist Team said, “Although virtual training was launched in reaction to the pandemic situation, it has proven to be an excellent solution for our customers because it provides on-going access to the Product Specialist Team and training while creating the opportunity for an immediate assistance. Most importantly, it keeps everyone safe during these difficult times related to COVID-19!”
Greiner Bio-One North America, Inc. is a privately held plastic manufacturing company located in Monroe, NC whose three divisions manufacture a variety of products for the medical and research fields. The manufactured products include plasticware for the cultivation and analysis of cell and tissue cultures, microplates for high-throughput screening related to drug screening, products for blood and specimen collection, tests for the detection of bacteria and viruses, as well as, custom-made products. As an international manufacturer with global reach, Greiner Bio-One provides the manufacturing, distribution logistics and product application support to the world’s largest hospitals, pharmaceutical and biotechnology corporations.
For more information about Greiner Bio-One North America, Inc. please visit http://www.gbo.com.